Guides, FAQs and support for SANSA AI — in Tamil & English.
Create a free account and try any tool in seconds — no card needed.
File Forge converts documents, images, video, audio & more.
Plans, credits, payments and invoices — how it all works.
Edit, sign, OCR, compress and AI-chat with your PDFs.
Email support — we reply within 2 business days.
Cancellation & refund policy for subscriptions and credits.
Yes — you can sign up free and use most client-side tools (Cobra PDF editing, compress, many conversions) with no payment. AI features use credits; you get free credits on signup and can buy more or subscribe.
AI actions (image generation, AI chat, voice, OCR, etc.) consume credits. Buy credit packs or a subscription from the Billing page. Credits don't expire during an active subscription.
Open File Forge, pick a conversion, drag-drop your file, and download the result. Documents, images and web formats convert instantly; video/audio process on our servers and download when ready.
Many tools run 100% in your browser — files never leave your device. Server-side conversions are processed securely and not stored long-term.
We use Razorpay — UPI, cards, net-banking and wallets are supported for Indian customers.
Yes, under the conditions in our Refund Policy — typically unused credits within 7 days, or duplicate/failed charges.
Yes — SANSA AI is built for Tamil + English. The AI assistant replies in the language you ask in.
Email us with your payment ID — we verify and resolve duplicate/failed charges quickly. See Contact.